To customers using Xfinity internet, that may be having issues with buffering

  • Monday, 23rd March, 2020
  • 13:36pm

XFINITY CUSTOMERS (This is just an option only - Your Choice)


Quick tip for those of you with Customers on Xfinity that may be having issues with buffering, here's how to have them disable the firewall on their Xfinity modem/router (if they have that option).
To disable the firewall, follow these step-by-step instructions:
1-Connect a laptop, computer or mobile device to your home Internet network and open a web browser. Go the Gateway's Admin Tool at http://10.0.0.1 and log in with the following username and password:
Username: admin
Password: password
◦ Note: You will be prompted to change your password the first time you access. Please change the password and, if required, log in to the Admin Tool with the new password.
2-On the Admin Tool homepage, click Gateway.
3-Under Gateway, click Firewall.
4-From there, you can do this for both IPv4 and IPv6.
5-After choosing either, you will see the following options:
◦ Maximum Security (High), which will block most applications except web browsing, email, iTunes and VPN.
◦ Typical Security (Medium), which allows access to most sites and services, but blocks all peer-to-peer applications.
◦ Minimum Security (Low), which enables all secure apps. This is the default setting when you first use your Wireless Gateway.
◦ Custom Security, which will allow you to block individual types of traffic, or disable your firewall entirely.
6-Select Custom Security
7-Select Disable Entire Firewall
8-Click Save Settings

This fixes issues with performance.
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