IF YOU ARE HAVING AN ISSUE WITH PAYMENT. SEND US A SUPPORT TICKET.

24th December 2025

IF YOUR SERVICE STOPPED WORKING. IT IS NOT US. CHECK YOUR ISP BLACKLIST TO FIND OUT IF YOUR ISP IS BLOCKING OUR SERVER URL. CUSTOMERS THAT HAS T-MOBILE OR AT&T HOME INTERNET SERVICE WILL NEED TO USE A VPN BECAUSE YOUR PUCKTV SERVICE SERVER IS BEING BLOCKED BY T-MOBILE & AT&T

1st November 2025

Download a free VPN like Proton on to your device and that will solve your issue.

https://protonvpn.com/free-vpn?srsltid=AfmBOopqgE8UQIDlVIAgI4gadUKWSNI8MzifGOrMQCvTBbIcHjupQZvD

Due to the upgrade to the system on 07/26/25. some old apps won't let you log into our system once your service has expired or you logout - You need to download one of our newly updated apps from pucktvdownloads.com website.

27th July 2025

If your using a SMART TV APP, ROKU IPTV CHANNEL, APPLE UNIVERSAL IPTV APP OR ANDROID/ GOOGLE TV UNIVERSAL IPTV APP. Follow the login info below for any universal 3rd party IPTV app that you might use instead of our provided PUCKTV apps from our website. USE A UNIVERSAL IPTV APP THAT HAS "XTREAM CODE LOGIN" CAPABILITIES NAME: ...

DUE TO NEW MIGRATION TO A NEW DATA-CENTER OVER THE WEEKEND. WE WON'T BE ABLE TO PROCESS NEW OR EXISTING CUSTOMERS PAYMENTS & ORDERS UNTIL 07/28/25

26th July 2025

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IF YOU ARE HAVING AN ISSUE WITH PAYMENT. SEND US A SUPPORT TICKET.

IF YOUR SERVICE STOPPED WORKING. IT IS NOT US. CHECK YOUR ISP BLACKLIST TO FIND OUT IF YOUR ISP IS BLOCKING OUR SERVER URL. CUSTOMERS THAT HAS T-MOBILE OR AT&T HOME INTERNET SERVICE WILL NEED TO USE A VPN BECAUSE YOUR PUCKTV SERVICE SERVER IS BEING BLOCKED BY T-MOBILE & AT&T

Due to the upgrade to the system on 07/26/25. some old apps won't let you log into our system once your service has expired or you logout - You need to download one of our newly updated apps from pucktvdownloads.com website.

DUE TO NEW MIGRATION TO A NEW DATA-CENTER OVER THE WEEKEND. WE WON'T BE ABLE TO PROCESS NEW OR EXISTING CUSTOMERS PAYMENTS & ORDERS UNTIL 07/28/25

Support

By Month

By Month

Support

Announcements

IF YOU ARE HAVING AN ISSUE WITH PAYMENT. SEND US A SUPPORT TICKET.

IF YOUR SERVICE STOPPED WORKING. IT IS NOT US. CHECK YOUR ISP BLACKLIST TO FIND OUT IF YOUR ISP IS BLOCKING OUR SERVER URL. CUSTOMERS THAT HAS T-MOBILE OR AT&T HOME INTERNET SERVICE WILL NEED TO USE A VPN BECAUSE YOUR PUCKTV SERVICE SERVER IS BEING BLOCKED BY T-MOBILE & AT&T

Due to the upgrade to the system on 07/26/25. some old apps won't let you log into our system once your service has expired or you logout - You need to download one of our newly updated apps from pucktvdownloads.com website.

DUE TO NEW MIGRATION TO A NEW DATA-CENTER OVER THE WEEKEND. WE WON'T BE ABLE TO PROCESS NEW OR EXISTING CUSTOMERS PAYMENTS & ORDERS UNTIL 07/28/25

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